Last Updated August 29, 2016
masseden.com (“MASS EDEN”) provides users with:
the www.masseden.com website (“Site”)
any online accounts, web-based applications or platforms made available for use on any device or technology platform (“Applications”); and
any of MASS EDEN's products made available on the Site or via the Applications (“Services”). The Site, Applications and Services are all facilities, functions or activities (“Features”) developed by us and designed to assist your experience.
Our central goal is to provide the best products and optimize your experience while using them. To make that work effectively, MASS EDEN will to collect personal information from each customer and process that personal information.
MASS EDEN uses common technologies such as cookies and Web beacons to keep track of your interactions with the Site, Application and Services to improve the quality of our digital products and services.
MASS EDEN may also collect your Internet Protocol (“IP”) address to track and aggregate non-personally identifiable information, such as your referring website addresses, browser type, domain name and access times.
Unless connected directly to a user account, the information MASS EDEN processes in connection with each IP address is largely statistical and is not stored to or referred to by MASS EDEN in a way that permits us to piece together any particular user’s browsing behavior outside of our site.
P.O. Box 4881
Midlothian, VA 23112
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
Information you provide – When you purchase a product from the Site or sign up for a service operated by MASS EDEN, you may be required to provide personal information (including, but not limited to, name, address, telephone or age) and other information which can be used to ascertain your identity. MASS EDEN may combine the information you submit under your account with information from your activity on the Site for the purpose of providing you with a better online experience and improve the quality of MASS EDEN's Features, products and services. For certain services, MASS EDEN may give you the opportunity to opt out of combining such information. You can use your user account to learn more about the information associated with your Account.
Log information – When you access the Site, MASS EDEN's servers may record certain information. These server logs may include information such as your web request, your interaction with a product, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
Communications – When you send an email or other communications to MASS EDEN, we may retain those communications in order to process your inquiries, respond to your requests and improve MASS EDEN's products or services. MASS EDEN may use your email address to communicate with you about MASS EDEN's products or services.
Email Marketing – With your permission, we may send you emails about our store, new products and other updates.
Google Analytics – Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
In addition to the above, MASS EDEN may use the information MASS EDEN collects to:
Provide, maintain, protect, and improve the Features, MASS EDEN's services (including advertising services) and develop new products and services; and Protect the rights or property of MASS EDEN or its users.
If MASS EDEN uses this information in a manner different than the purpose for which it was collected, then MASS EDEN will ask for your consent prior to such use.
It is unlikely that MASS EDEN will disclose your personal information to other overseas recipients.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt-out.
Your Choice to Opt-Out
If you would like to opt-out from having MASS EDEN from receiving advertisements, solicitations and/or marketing materials, send an email to email@example.com requesting to be removed from marketing distribution lists. Note that if you delete, block or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice when navigating the MASS EDEN site. NOTE: Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.
SECTION 3 – THIRD-PARTY SERVICES, INFORMATION SHARING & ONWARD TRANSFER
When MASS EDEN has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: satisfy any applicable law, regulation, legal process or enforceable governmental request; enforce our Terms of Service, including investigation of potential violations of those Terms; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of MASS EDEN, its customers or the public as required or permitted by law.
SECTION 4 – SECURITY
MASS EDEN takes reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
MASS EDEN restricts access to personal information to its employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and legal action criminal prosecution, if they fail to meet these obligations.
SECTION 5 – COMPLAINTS
When MASS EDEN receives formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between MASS EDEN and a customer.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to update, add or delete any personal information previously provided, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or
P.O. Box 4881
Midlothian, VA 23112